Όροι παροχής υπηρεσιών

TERMS OF SERVICE

Last Updated: 10 June 2026

OVERVIEW

This website is operated by Peppy Beads, a trading name of Peppy Ltd. Throughout the site, the terms "we", "us" and "our" refer to Peppy Beads.

By accessing our website, placing an order, or using any of our services, you agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our website.

Company Details

Peppy Ltd
Trading as: Peppy Beads

1C–1D Gordon House
Church Square
Chichester
West Sussex
PO19 7BD
United Kingdom

Company Registration Number: 10927374
VAT Registration Number: GB358895332

CONTACT

Email: info@peppyaccessories.co.uk

SECTION 1 – ELIGIBILITY

By using this website, you confirm that:

• You are at least 18 years old or have permission from a parent or guardian.
• Any information you provide is accurate and complete.
• You will use our website only for lawful purposes.

SECTION 2 – PRODUCTS

Peppy Beads supplies jewellery-making materials, craft supplies, beads, charms, chains, findings, pendants and related products.

We make every effort to accurately display product colours, sizes and specifications. However:

• Colours may vary between screens and devices.
• Product measurements are approximate.
• Bead counts are approximate unless otherwise stated.
• Natural materials may vary in colour, shape, texture and size.
• Handmade products may contain slight variations.
• Weight-based products may contain varying quantities.

Such variations are normal and are not considered defects.

SECTION 3 – PRODUCT SAFETY

Many products sold by Peppy Beads contain small parts and are not suitable for young children.

Unless specifically stated otherwise:

• Products are intended for jewellery making, crafting and related uses.
• Products are not toys.
• Products are not intended for children under 13 years of age.
• Adult supervision is required where children are involved in crafting activities.

Customers are responsible for determining whether products are suitable for their intended use.

SECTION 4 – COMMERCIAL USE OF PRODUCTS

Peppy Beads products may be used for both personal and commercial purposes.

Customers may use our beads, charms, pendants, chains, findings and other components to create and sell finished jewellery, accessories, crafts and other handmade products under their own business or brand name.

No additional permission is required for the commercial resale of finished products created using our components.

This permission applies only to physical products purchased from Peppy Beads and does not grant any rights to use our:

• Brand name
• Logos
• Product photographs
• Product descriptions
• Marketing materials
• Website content

SECTION 5 – ORDERS

All orders are subject to acceptance and availability.

We reserve the right to:

• Refuse any order.
• Cancel any order.
• Limit quantities purchased.
• Correct pricing errors.
• Refuse orders suspected of fraud or misuse.

An order is not considered accepted until payment has been received and the order has been processed.

SECTION 6 – PRICES

All prices are shown in the selected store currency.

Prices may change without notice.

Customers are responsible for any:

• Import VAT
• Customs duties
• Brokerage charges
• Local taxes

imposed by their country.

SECTION 7 – SHIPPING

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

• Royal Mail
• Courier companies
• Customs authorities
• Weather conditions
• Industrial action
• Events outside our reasonable control

Risk in the goods passes to the customer upon delivery.

SECTION 8 – LOST, DELAYED OR DAMAGED PARCELS

If your parcel arrives damaged, please contact us within 3 days of delivery.

If a parcel is delayed or missing, claims can only be investigated after the carrier's official waiting period has passed.

Customers may be asked to provide:

• Photographs
• Packaging images
• Written confirmation of non-delivery

to support any claim.

SECTION 9 – RETURNS AND REFUNDS

Returns and refunds are governed by our separate Refund Policy.

Certain products may be excluded from return, including:

• Cut-to-length chains
• Special order items
• Customised products
• Opened starter kits
• Products damaged after delivery

Customers are responsible for return postage costs unless the item is faulty or supplied incorrectly.

SECTION 10 – PRODUCT COMPLIANCE

Customers who manufacture or sell finished products using Peppy Beads components are solely responsible for ensuring compliance with all applicable laws and regulations, including but not limited to:

• Product safety requirements
• Consumer protection laws
• Labelling requirements
• Testing requirements
• Import regulations
• Packaging regulations

Peppy Beads does not provide legal or regulatory compliance advice.

SECTION 11 – INTELLECTUAL PROPERTY

All website content remains the property of Peppy Beads.

This includes:

• Product photographs
• Product descriptions
• Logos
• Graphics
• Branding
• Videos
• Website design
• Written content

You may not copy, reproduce, distribute, modify or commercially exploit any content without our prior written permission.

SECTION 12 – CUSTOMER REVIEWS AND CONTENT

By submitting reviews, photographs or other content to Peppy Beads, you grant us a non-exclusive, royalty-free, worldwide licence to use, display and publish that content for marketing and business purposes.

You confirm that:

• The content belongs to you or you have permission to use it.
• The content does not infringe any third-party rights.

SECTION 13 – PROHIBITED USES

You may not use our website:

• For unlawful purposes.
• To transmit malicious software.
• To scrape or harvest data.
• To interfere with website security.
• To impersonate another person.
• To infringe intellectual property rights.

We reserve the right to terminate access where misuse is suspected.

SECTION 14 – DISCLAIMER

To the fullest extent permitted by law, all products and services are provided "as is" and "as available".

We do not guarantee:

• Uninterrupted website access.
• Error-free operation.
• Suitability of products for a specific purpose.

Nothing in these Terms limits any statutory rights available under UK consumer law.

SECTION 15 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Peppy Beads shall not be liable for:

• Indirect losses
• Consequential losses
• Loss of profits
• Loss of business
• Loss of goodwill
• Loss of data

arising from use of our website or products.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot legally be excluded under UK law.

SECTION 16 – FORCE MAJEURE

We shall not be liable for failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including:

• Natural disasters
• Fire
• Flood
• War
• Pandemic
• Government action
• Industrial disputes
• Carrier disruption

SECTION 17 – PRIVACY

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

SECTION 19 – CHANGES TO THESE TERMS

We may update these Terms from time to time.

The latest version will always be available on our website.

Continued use of our website constitutes acceptance of any revised Terms.

SECTION 20 – CONTACT INFORMATION

Peppy Beads
1C–1D Gordon House
Church Square
Chichester
West Sussex
PO19 7BD
United Kingdom

Email: info@peppyaccessories.co.uk

Company Registration Number: 10927374

VAT Registration Number: GB358895332