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I’ve been an Etsy customer since 2010 and have purchased 40 items. This is the first time I’ve had an experience like this. I paid $16.64 for this heart pendant, and on the very day I received it, the exact same item was listed for $4.98 nearly 70% less.
I contacted the seller to request a return because of this situation. She told me I would have to pay for return shipping and did not even offer a price adjustment as an alternative. I understand that prices can change, but such a significant reduction on the day my purchase arrived, combined with the customer service I received, left me very disappointed.

The item is very nice and useful. It pass with my color gold of my buddha.

such a cute charm! great seller, shipped out asap and packaged everything well.

Would be 5 star but one missing red nose

The locket is so pretty. My granddaughter absolutely loves it. Very happy with the purchase and the seller.

So cute & perfect!!! Packed carefully & it arrived quickly/safely from England to Seattle area - thank you! I made a glass memorial flower for my garden, in honor of one of my favorite dogs, Stanley. He used to steal food off the counters ALL THE TIME, LOL ‐ this pizza bead will be a fun adornment to remember all his comedic mischief (at least twice was half pizzas off the counter) - PERFECT!

Love the swooping effect on this Heart Pendant, stands out in this vibrant Turquoise colour, fantastic craftsmanship.

lovelly quality of charms, in cute design.

Beautiful

Perfect little glass parrot pendant. Well packaged. Exactly as pictured. Fast shipping. Great seller.

Great customer service. Fast shipping. Well packaged. Exactly as pictured.

Beautiful colors on glass toucan beads. Well packed. Exactly as pictured. Great seller. Fast shipping.

Very cute little glass parrots. Good for beading, earrings. Well packaged. Exactly as pictured. Fast shipping.

Adorable colorful glass toucans. Well packaged. Exactly as pictured. Fast shipping. Quality product.

Elegant Cats Eye Cabochon Pendant that catches the light magnificently. Particularly like that it has a art deco look about it.

Pretty translucent blue Daisy Pendant with eye catching yellow in the middle, particularly like that it is double sided.

Gorgeous Glossy, Ocean Style Enamel Pendant with great detail.

all the charms on my charm bracelet represent something or someone and this is for my good friend who's an avid pool player. it's a perfect little charm.

Adorable Charm, with a gorgeous pastel Blue Bow.

Just love these Beach Umbrella Charms and had to get them in the Pink and Purple colour, nice and lightweight to make earrings with.

Particularly like the Orange beaks on these Enamel Swans that have a great glossy finish, so pleased that got one in each colour.

The 3D effect makes the adorable Enamel Crab stand out, a great ocean theme piece for the summer.

A great symbol for feminine strength in this perfect vibrant Pink Colour with a soft pastel colour Pink Bow and striking Yellow Star. Also a good weight for earrings.