I’ve been an Etsy customer since 2010 and have purchased 40 items. This is the first time I’ve had an experience like this. I paid $16.64 for this heart pendant, and on the very day I received it, the exact same item was listed for $4.98 nearly 70% less.
I contacted the seller to request a return because of this situation. She told me I would have to pay for return shipping and did not even offer a price adjustment as an alternative. I understand that prices can change, but such a significant reduction on the day my purchase arrived, combined with the customer service I received, left me very disappointed.